front desk agent
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Perform light housekeeping and cleaning duties. Provide customer service. Personal suitability: Client focus. Flexibility. Organized. Reliability. Experience: 1 to less than 7 months. Health benefits: Dental plan. Health care plan. Vision care benefits.