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front desk agent

Hilton3 months ago
Enfield, Nova Scotia, Canada
Entry Level
Full-Time

Top Benefits

Health Benefits
Health Care Plan
Paramedical Services Coverage

About the role

Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Hotel, motel, resort

Responsibilities

Tasks

Investigate complaints and claims Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Provide customer service

Benefits

Health benefits

Health care plan Paramedical services coverage

Financial benefits

Group insurance benefits

About Hilton

Hospitality

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