Job Description:

PUBLIC AREA ATTENDANT

ROOM DIVISION DEPARTMENT

Why Deerhurst?

Nestled in the heart of Muskoka, Deerhurst Resort can become your new office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well.  On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Recreation activities, pool and gym access. Discounts on food, clothing and concessions, and hotel stays are just some of the perks available to all Hosts. Affordable staff housing is available on site and includes laundry, internet, shuttle service.  Join our team and find out why thousands of people visit Deerhurst every year.  Apply to Deerhurst today, Muskoka’s preferred place to work and play.

POSITION SUMMARY 

The Public Spaces Attendant role is an integral position within Deerhurst. This role focuses on ensuring our cleanliness standards are upheld in all guest facing public areas around the resort. Our Public Spaces Attendants are valued for their attention to detail, time management skills and a self-starter attitude. 

Both Day and Evening Shifts Available

 DUTIES AND RESPONSIBILITIES: 

• Provides daily cleaning and sanitation per standards, including but not limited to: Public Corridors, Washrooms, Changerooms, Activity Locations (Pool, Gym, Spa etc.), Restaurants, and HOST Areas

• Maintains equipment in a clean and proper working order, reporting any concerns in a timely manner

• Ensures correct placement of Furniture, Fixtures & Equipment

• Recognizes and greets all guests and team members with a smile

• Ensures the well-being of our guests and team members by being alert to and reporting potential hazards

• Models all Deerhurst Resort Standards while caring for guests, co-workers and owners

• Responds to direct guest requests in an empathetic and timely manner

• Ensures communication of maintenance issues in a timely manner

• Provides support per the Emergency Response Plan as directed by the Supervisor, Duty Manager and/or Senior Leader on-site

• Completes all other duties as assigned

QUALIFICATIONS:                                                                                             

• Guest oriented with a sincere, helpful, caring and friendly personality

• Physically fit and able to bend, push, pull and lift continuously throughout the day

• Able to take initiative within given guidelines

• Pays precise attention to detail, order and cleanliness 

• Time management and works well under pressure

• Has flexibility and professionalism 

• Able to identify problems and make recommendations for improvements

 PHYSICAL ASPECTS OF POSITION (include but are not limited to):

• Able to move up and down stairs frequently 

• Able to occasionally work outdoors in seasonal temperatures

• Able to lift, bend, carry + move constantly 11 to 29 pounds, frequently 30 to 49 pounds, infrequently 50 to 75 pounds

The Perks for All Team Members

• Gain experience in a fun environment
• Free resort pass access: complimentary access to all on site activities and amenities, pool, gym and more!
• Hotel, retail and restaurant discounts
• Meet new people and work within a great team

Visa Requirements: Must be eligible to work in Canada.

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.