Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Establish methods to meet work schedules. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare food order summaries for chef. Must have knowledge of the establishment's culinary genres. Establish work schedules. Experience: 1 year to less than 2 years. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Provides awareness training to employees to create a welcoming work environment for youth.