Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Evaluate daily operations . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations. Supervise staff. Determine type of services to be offered and implement operational procedures. Conduct performance reviews. Negotiate arrangements with suppliers for food and other supplies. Negotiate with clients for catering or use of facilities. Address customers' complaints or concerns. Work conditions and physical capabilities: Work under pressure. Repetitive tasks. Attention to detail. Personal suitability: Client focus. Team player. Experience: 2 years to less than 3 years. Employment terms options: Night. Day. Other benefits: Other benefits. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Support for youths: Offers on-the-job training tailored to youth. Support for Veterans: Participates in a government or community program or initiative that supports Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Participates in a government or community program or initiative that supports mature workers . Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities.