Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Employee Perks include:

• LLSR lift pass 
• Reciprocal discounts with other Ski Resorts
• Free LLSR recreational opportunities including guided snowshoe tours and tubing
• Free employee transportation from Lake Louise, Banff and Canmore
• Staff rates for Lakeshore Shuttles (Summer)
• Food and Beverage discounts at designated cafeterias and restaurants
• Friend and Family discounted day passes
• Retail, Rental and Repair discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Optional subsidized staff housing for full-time employees
• Awesome Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes

Job Description:

The role of the Restaurant Manager is to oversee all front of house operations within the Whitehorn Bistro. In this position you will be responsible for training, supervising and motivating employees to ensure exceptional customer service is provided on a daily basis, and that a positive guest experience is had through interaction and satisfaction. The restaurant manager will have strong knowledge of Wines, Cocktails and structure of service. The successful Candidate will possess understanding in POS Systems, cost controlling, budget and forecasting, and overall financial oversight.

Job Responsibilities:

• Lead, direct & motivate all employees while working in a “hands-on” environment
• Training of new employees in departmental procedures and expectation as well as safety 
• Scheduling of staff to ensure adequate coverage and monitor staff performance
• Meet or exceed labor, inventory & cost control targets through proper control methods dependant on levels of business
• Daily inventory and stock control reports
• Completion of administrative duties as required
• Ensure a positive guest experience including interaction & satisfaction
• Ensure a positive employee experience through training, motivation & ongoing development of all employees
• Ensure cleanliness & maintenance of outlet at all times
• Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
• payroll tracking
• Complete other tasks as assigned
• Shovel snow & ensure outlet staff are also shoveling snow as and when required
• Ensure quality of product & services offered at all times
• Preparation of seasonal menus including Wines, Cocktail, spirits etc.
• Work with the Chef De cuisine to ensure the professional seamless service that reflects the company brand

 Job Requirements/Qualifications:

• Minimum 2-5 years supervisory experience in Food and Beverage is required 

• Knowledge and adherence of ALGC and Foodsafe legislation

• Highly organized and detail oriented

• Self motivated, can work well in a team as well as independently

• Skiing/snowboarding ability and equipment 

• General knowledge and experience within all FOH operations in the service and hospitality industry

• Excellent positive attitude

• Excellent customer service skills

• ProServe certification and working knowledge of AGLC legislation

• Knowledge of Maitre’d POS Programming is preferred but not required

• Knowledge of Scannabar POS programming is preferred but not required

 Work Schedule:

5 On/2 Off * various start times due to business levels and functions* 

Dress Code:

Business casual Outdoor weather conditions