Education: Secondary (high) school graduation certificate. Tasks: Plan and organize daily operations. Recruit staff. Set staff work schedules. Supervise staff. Determine type of services to be offered and implement operational procedures. Cost products and services. Organize and maintain inventory. Negotiate with clients for catering or use of facilities. Address customers' complaints or concerns. Provide customer service. Manage events. Supervision: 3-4 people. Personal suitability: Client focus. Excellent written communication. Flexibility. Organized. Reliability. Team player. Experience: 1 year to less than 2 years.