Education: No degree, certificate or diploma. Work setting: Food service establishment. Coffee shop. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Serve food and beverages. Food preparation. Food safety/handling skills. Supervision: 5-10 people. Food service counter attendants and food preparers. Certificates, licences, memberships, and courses : First Aid Certificate. Food Safety Certificate. Work conditions and physical capabilities: Fast-paced environment. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Team player. Dependability. Screening questions: Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. Day. Weekend.