Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Hotel, motel, resort

Responsibilities

Tasks

Develop and implement policies and procedures for daily operations Supervise staff Conduct performance reviews Negotiate with suppliers for the provision of materials and supplies Conduct training sessions Negotiate with clients for the use of facilities Perform front desk duties Arrange for and oversee maintenance activities Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Organize and maintain inventory

Supervision

5-10 people

Experience and specialization

Computer and technology knowledge

MS Word Quick Books MS Excel MS Office MS Outlook MS Windows

Additional information

Security and safety

Criminal record check

Personal suitability

Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player