Education: Secondary (high) school graduation certificate. Tasks: Evaluate daily operations . Monitor revenues to determine labour cost . Plan and organize daily operations. Set staff work schedules. Train staff. Determine type of services to be offered and implement operational procedures. Ensure health and safety regulations are followed. Negotiate arrangements with suppliers for food and other supplies. Participate in marketing plans and implementation. Address customers' complaints or concerns. Provide customer service. Experience: 2 years to less than 3 years. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .