Education: No degree, certificate or diploma. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Supervise and co-ordinate activities of workers. Supervision: Food service counter attendants and food preparers. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Physically demanding. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Experience: 2 years to less than 3 years. Financial benefits: Gratuities.