Education: Secondary (high) school graduation certificate. Work setting: Urban area. Tasks: Determine type of services to be offered and implement operational procedures. Ensure health and safety regulations are followed. Address customers' complaints or concerns. Provide customer service. Plan, organize, direct, control and evaluate daily operations. Work conditions and physical capabilities: Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Accurate. Client focus. Excellent oral communication. Excellent written communication. Flexibility. Reliability. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. On call. Day. Overtime available.