Education: Secondary (high) school graduation certificate. Work setting: Fast food outlet or concession. Restaurant. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Supervision: 5-10 people. Food and beverage servers. Food service counter attendants and food preparers. Kitchen and food service helpers. Staff in various areas of responsibility. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Standing for extended periods. Walking. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Dependability. Employment terms options: Early morning. Evening. Shift. Flexible hours. Experience: 3 years to less than 5 years. Employment terms options: Morning. Night. Day. Weekend. Overtime available. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Other benefits: Other benefits. Team building opportunities. Travel insurance.