Education: Secondary (high) school graduation certificate. Work site environment: Noisy. Odours. Work setting: Coffee shop. Fast food outlet or concession. Restaurant. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Prepare budget and cost estimates. Address customers' complaints or concerns. Prepare and submit reports. Supervise and check assembly of trays. Supervise and check delivery of food trolleys. Establish work schedules. Supervision: 5-10 people. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Combination of sitting, standing, walking. Standing for extended periods. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Dependability. Employment terms options: Early morning. Government programs: Recognized employer. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. Morning. Night. Day. Weekend. Health benefits: Health care plan. Support for youths: Participates in a government or community program or initiative that supports youth employment. Provides awareness training to employees to create a welcoming work environment for youth.