Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Hotel, motel, resort. Budgetary responsibility: $500,001 - $1,500,000. Tasks: Develop and implement policies and procedures for daily operations. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Negotiate with clients for the use of facilities. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Implement marketing activities. Enforce policies and procedures. Address customers' complaints or concerns. Establish work schedules. Manage events. Supervision: 11-15 people. Staff in various areas of responsibility. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Personal suitability: Client focus. Flexibility. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Morning. Day. Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.