Education: Secondary (high) school graduation certificate. Work setting: Coffee shop. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Supervision: 5-10 people. Food service counter attendants and food preparers. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Screening questions: Are you available for shift or on-call work?. Are you currently a student?. Do you have experience working in this field?. Employment terms options: Early morning. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day. Weekend. Financial benefits: Gratuities. Support for youths: Offers on-the-job training tailored to youth.