Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Hotel/motel administration/management. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Develop and implement business plans. Establish work schedules. Manage events. Organize and maintain inventory. Supervision: 5-10 people. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Large workload. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Experience: 1 year to less than 2 years.