Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Staff accommodation available. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Computer and technology knowledge: Central reservation system (CRS). Transportation/travel information: Travel expenses paid by employer. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Team player. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 7 months to less than 1 year. Employment terms options: To be determined.