Education: Secondary (high) school graduation certificate. Work setting: Restaurant. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Hire food service staff. Ensure that food and service meet quality control standards. Prepare budget and cost estimates. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare food order summaries for chef. Must have knowledge of the establishment's culinary genres. Supervise and check assembly of trays. Establish work schedules. Supervision: 5-10 people. Food and beverage servers. Kitchen and food service helpers. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Standing for extended periods. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Experience: 1 year to less than 2 years. Financial benefits: Gratuities.