Top Benefits
About the role
At Mint Spa, our focus is simple: every guest, every visit, every time.
We are looking for a Spa Receptionist & Guest Experience Attendant who understands that this role is not just answering phones or booking appointments ? it is about owning the entire front-of-house experience and ensuring every guest leaves feeling taken care of, confident, and already planning their next visit.
This position is best suited to someone who is naturally polished, highly reliable, and takes pride in doing things properly.
What This Role Involves
- Welcoming and checking in guests in a warm, professional, and confident manner, ensuring they feel comfortable and settled
- Managing bookings, schedule flow, and ensuring appointments run on time
- Answering phones and messages clearly, efficiently, and with strong communication
- Recommending services and retail in a natural, helpful way
- Encouraging and securing rebookings before guests leave
- Supporting management with daily priorities and assigned tasks
- Supporting service providers by maintaining flow and organization throughout the day
- Maintaining a clean, calm, and elevated front-of-house environment
- Handling busy periods with urgency, attention to detail, and composure
- Completing opening/closing duties, light cleaning, and laundry as part of daily operations
What We?re Looking For
- Strong communication skills - confident, clear, and professional
- Highly reliable and consistent
- Organized, detail-oriented, and able to multitask in a high-standard environment
- Naturally warm and attentive, with a strong sense of professionalism
- Takes initiative - you notice what needs to be done and take action
- Comfortable guiding clients, making recommendations, and handling questions
- Strong problem-solving ability and good judgment
- Works well independently and as part of a team
Previous experience in customer service or hospitality is preferred
Schedule
Part-time position. Must be available to work 1?2 evenings per week and some Saturdays. Must be available to begin training immediately.
Compensation & Perks
- Competitive hourly wage based on experience
- Staff discounts on services and retail
- Supportive, team-focused work environment
- Opportunity to grow within the business over time
To Apply
Please include a short note answering:
- Why this role interests you
- Your availability to attend an interview within the next week
- Your regular availability for shifts (days, evenings, Saturdays)
- Your current work or school situation and expected availability over the next 6?12 months
Applications without this will not be considered.
Pay: $17.50-$20.00 per hour
Application question(s):
- Do you currently in Prince Edward Island?
Work Location: In person