Education: Secondary (high) school graduation certificate. Tasks: Establish operational procedures. Plan and co-ordinate activities of housekeeping supervisors and crews. Co-ordinate inspection of assigned areas. Co-ordinate contract services. Ensure that safety standards and departmental policies are met. Maintain financial records. Schedule and assign duties of housekeeping staff. Ensure that local health and sanitation regulations are carried out. Respond to complaints of guests. Experience: 1 year to less than 2 years.