Education: Bachelor's degree. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Perform front desk duties. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Manage events. Organize and maintain inventory. Maintain accurate records. Assist clients with check-in procedures for accomodation and/or transportation. Oversee and co-ordinate office administrative procedures. Supervision: 5-10 people. Computer and technology knowledge: MS Word. MS Excel. MS Office. MS Outlook. MS PowerPoint. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Large workload. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Team player. Screening questions: Do you have experience working in this field?. Employment terms options: Early morning. Evening. Shift. Experience: 3 years to less than 5 years. Employment terms options: Morning. Night. Day. Weekend. Other benefits: Free parking available. On-site amenities.