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Sheraton Parkway Hotel & Conference Centre logo

housekeeping room attendant

Richmond Hill, ON
CA$36,608/yearly
Permanent employment Part time

About the role

Sheraton Parkway Toronto North and Best Western Parkway hotels are adjoining properties conveniently located at Highway 7 & Leslie Street in Richmond Hill. Easily accessible by Highways 7, 404 and 407, or by YRT/Viva Transit. Please visit our websites for additional information about our properties. https://marriott.com/yyzsi and www.bestwesternparkway.com

We are currently recruiting for part time /Housekeeping/Room Attendants to join our Housekeeping team. CANDIDATES MUST BE AVAILABLE TO WORK EVERY SATURDAY AND SUNDAY.

The duties of Room Attendant include but are not limited to the following;

* Stock, organize and maintain the room attendant cart and linen rooms consistently. Acquire cleaning supplies from the housekeeping department.

  • Clean and maintain all guest rooms of the hotel using the ABCs of housekeeping standards and techniques. Activities include: Cleaning and sanitizing washrooms, vacuuming carpets, removing refuse, replenishing amenities and other supplies, empty irons and return to holder if required, dusting all surfaces, changing bed linen, rotating mattresses according to schedule, performing operational checks on all electrical appliances.
  • Conduct inventory of towels and other supplies, and room defects and report any shortages or problems immediately to the housekeeper in order that the guest is appropriately charged.
  • Handle all lost and found items in accordance with hotel policy.
  • Report status of room to team leader.
  • Maintain all equipment in a safe an operational manner. Report all defects in equipment to the housekeeper and take defective equipment to maintenance if appropriate.
  • Participate in monthly housekeeping inventory procedure.
  • Inspect the guest rooms of the hotel for maintenance defects and report problems to the Executive Housekeeper or his or her delegate to ensure that repairs are made promptly.
  • Collect and handle the guest maintenance request cards in accordance with hotel procedures.
  • Collect and handle guest comment cards in accordance with hotel procedures.
  • Inspect all other areas of the hotel for cleaning defects and clean and/or report the problem to the executive housekeeper.
  • Receive and promptly handle guest requests such as requests for additional towels, a refrigerator, etc?
  • Receive and communicate guest complaints and concerns to the Executive housekeeper or his or her delegate or to the appropriate functional department to ensure that the issue can be dealt with promptly.
  • Clean and Service guest rooms when requested in accordance with the collective agreement.
  • Work cooperatively with the remaining housekeeping staff and managers, and staff and managers from the other departments, including maintenance, front office, administration etc.
  • any other duties as may be assigned by the Housekeeping Supervisors, Assistant Housekeeping Manager, Rooms Division Manager, Director of Rooms Division, and/or General Manager

*Physical Demands: *

*All tasks are performed indoors, temperature is moderate and controlled by hotel environmental systems

*must be able to stand and exert well-paced mobility for up to 4 hours in length

*Must be able to lift up corner of mattress for changing bed linens

*Must be able to push and pull carts and equipment weighing up to 85 lbs on a regular and continuing basis

*must be able to exert well-paced ability in a limited space

*Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks for 8 hour shifts

*requires grasping, standing, walking, repetitive motions, bending

Job Requirements:

  • Must be available to work every weekend, Saturday AND Sunday (scheduling in accordance with union seniority)

-Must have the ability to speak English clearly, distinctly and cordially with guests and employee

  • Must have the ability to read and write English

  • Must be self-motivated and detail oriented

  • Previous experience in a hotel environment an asset

  • Must be flexible with shift availability (hours of opera

About Sheraton Parkway Hotel & Conference Centre