Senior Vice President – Venue Operations
About the role
VISION To create and operate one of Canada’s premier sports and entertainment destinations by delivering world-class venue operations, exceptional guest experiences, and operational excellence at every event and facility.
SUMMARY The Senior Vice President of Venue Operations is responsible for leading all venue and facility operations across Brandt Sports & Entertainment, including arena operations, event operations, guest services, food & beverage coordination, facility maintenance, and operational readiness. This Position will oversee the planning and execution of concerts, sporting events, conventions, exhibitions, and community events while ensuring safe, efficient, and exceptional guest experiences. Working closely with executive leadership, event production, revenue teams, and operational staff, the SVP of Venue Operations will establish operational standards, improve efficiencies, and support long-term facility development initiatives.
KEY PERFORMANCE INDICATORS (KPI’s): Revenue and profitability growth. Guest satisfaction and engagement. Operational performance and efficiency. Team performance and employee engagement. Event execution quality. Strategic initiative implementation.
Duties & Responsibilities:
Operational Leadership Leading all venue and event operations across the organization’s facilities and entertainment properties. Establishing operational standards, policies, and best practices. Supporting operational readiness and event execution excellence. Overseeing staffing plans, scheduling, and operational coordination. Guest Experience Ensuring exceptional guest, fan, sponsor, and partner experiences. Leading customer service initiatives and service quality standards. Addressing operational challenges and implementing continuous improvement strategies. Facility Management Supporting facility maintenance, capital improvements, and modernization initiatives. Coordinating with facilities, security, and safety teams to ensure operational compliance. Monitoring operational budgets and cost management initiatives. Event Execution Overseeing operational planning for concerts, sporting events, conventions, and community events. Collaborating with production, security, food & beverage, and guest services teams. Ensuring operational excellence before, during, and after events. #LI-Onsite
Bachelor’s degree in Business Administration, Sports Management, Hospitality, Marketing, or a related field. 7+ years of progressive leadership experience in sports, entertainment, hospitality, or venue operations. Strong leadership, communication, and organizational skills. Proven ability to manage teams and drive operational performance. Strong financial and business acumen. Experience working in fast-paced live event environments. Ability to work evenings, weekends, and holidays as required.
About Brandt Group of Companies
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 6000+ employees and more than 180 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.
Le Groupe d'entreprises Brandt, dont le siège social est situé à Regina, Saskatchewan, Canada, est une entreprise privée de fabrication et de distribution qui dessert un public international croissant dans des secteurs tels que l'agriculture, la construction, la foresterie, le rail, les mines, l'acier, le transport, la manutention et l'énergie. L’entreprise compte plus de 6000 employés et plus de 180 sites au Canada, aux États-Unis, en Australie et en Nouvelle-Zélande. Brandt est l'une des plus grandes entreprises privées du Canada et fait partie du groupe d'élite des membres du Club Platine des sociétés les mieux gérées du Canada.
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Senior Vice President – Venue Operations
About the role
VISION To create and operate one of Canada’s premier sports and entertainment destinations by delivering world-class venue operations, exceptional guest experiences, and operational excellence at every event and facility.
SUMMARY The Senior Vice President of Venue Operations is responsible for leading all venue and facility operations across Brandt Sports & Entertainment, including arena operations, event operations, guest services, food & beverage coordination, facility maintenance, and operational readiness. This Position will oversee the planning and execution of concerts, sporting events, conventions, exhibitions, and community events while ensuring safe, efficient, and exceptional guest experiences. Working closely with executive leadership, event production, revenue teams, and operational staff, the SVP of Venue Operations will establish operational standards, improve efficiencies, and support long-term facility development initiatives.
KEY PERFORMANCE INDICATORS (KPI’s): Revenue and profitability growth. Guest satisfaction and engagement. Operational performance and efficiency. Team performance and employee engagement. Event execution quality. Strategic initiative implementation.
Duties & Responsibilities:
Operational Leadership Leading all venue and event operations across the organization’s facilities and entertainment properties. Establishing operational standards, policies, and best practices. Supporting operational readiness and event execution excellence. Overseeing staffing plans, scheduling, and operational coordination. Guest Experience Ensuring exceptional guest, fan, sponsor, and partner experiences. Leading customer service initiatives and service quality standards. Addressing operational challenges and implementing continuous improvement strategies. Facility Management Supporting facility maintenance, capital improvements, and modernization initiatives. Coordinating with facilities, security, and safety teams to ensure operational compliance. Monitoring operational budgets and cost management initiatives. Event Execution Overseeing operational planning for concerts, sporting events, conventions, and community events. Collaborating with production, security, food & beverage, and guest services teams. Ensuring operational excellence before, during, and after events. #LI-Onsite
Bachelor’s degree in Business Administration, Sports Management, Hospitality, Marketing, or a related field. 7+ years of progressive leadership experience in sports, entertainment, hospitality, or venue operations. Strong leadership, communication, and organizational skills. Proven ability to manage teams and drive operational performance. Strong financial and business acumen. Experience working in fast-paced live event environments. Ability to work evenings, weekends, and holidays as required.
About Brandt Group of Companies
The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada – is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 6000+ employees and more than 180 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.
Le Groupe d'entreprises Brandt, dont le siège social est situé à Regina, Saskatchewan, Canada, est une entreprise privée de fabrication et de distribution qui dessert un public international croissant dans des secteurs tels que l'agriculture, la construction, la foresterie, le rail, les mines, l'acier, le transport, la manutention et l'énergie. L’entreprise compte plus de 6000 employés et plus de 180 sites au Canada, aux États-Unis, en Australie et en Nouvelle-Zélande. Brandt est l'une des plus grandes entreprises privées du Canada et fait partie du groupe d'élite des membres du Club Platine des sociétés les mieux gérées du Canada.