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Johnston Canyon Lodge & Bungalows logo

hotel manager

Banff, Alberta, Canada
Mid Level
Full-Time

About the role

Overview

Languages

English

Education

College/CEGEP

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

Non-smoking Air conditioned

Work setting

Hotel, motel, resort

Responsibilities

Tasks

Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Negotiate with suppliers for the provision of materials and supplies Conduct training sessions Negotiate with clients for the use of facilities Perform front desk duties Prepare budgets and monitor revenues and expenses Implement marketing activities Arrange for and oversee maintenance activities Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Develop and implement business plans Establish work schedules Manage events Organize and maintain inventory

Supervision

Staff in various areas of responsibility

Experience and specialization

Computer and technology knowledge

MS Word Central reservation system (CRS) MS Excel MS Office MS Outlook MS Windows

Additional information

Work conditions and physical capabilities

Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods Large workload

Personal suitability

Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player

Benefits

Other benefits

Other benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition

Support for Indigenous people

Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

About Johnston Canyon Lodge & Bungalows

Hospitality

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