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Senior Retail Operations Advisor, Independent Business

Co-opabout 24 hours ago
Remote
Senior Level
Full-Time

Top Benefits

Competitive Salaries
Short-term Incentives
Comprehensive Benefits Package

About the role

Federated Co-operatives Limited (FCL) is hiring a Senior Retail Operations Advisor on a permanent basis on our Independent Business Operations team. This position is a remote opportunity and can be based across Western Canada. This role requires travel of approximately 50% or more throughout Western Canada.

In this role you will help independent retail grocery clients grow their business through a consultative sales approach, strategic programs, and operational support. Build strong client relationships, identify growth opportunities, and deliver solutions that drive profitability and long-term success. If this sounds like the right opportunity for you, apply now! 

What you’ll do:

  • Grow independent retail accounts through trusted partnerships and tailored business solutions.
  • Lead retail programs, store improvements, and onboarding initiatives that drive business success.
  • Analyze sales and market data to identify opportunities and support informed decision-making.
  • Collaborate with clients and internal teams to deliver exceptional service and support long-term growth.

Who you’ll work with: The Team: You will work closely with other Senior Operations Advisors and will report into the Manager, Independent Retail Operations. This team strives to cultivate a culture of collaboration, communication, innovation, and building long lasting relationships.

The Customers: You will demonstrate customer focus while supporting independent grocery retailers through trusted partnerships and tailored business solutions.

Why it matters: We help feed Western Canada by providing fresh groceries and wholesale solutions to independent retail stores, restaurants and other food establishments in communities large and small.

Who you are: You are looking for a career in Retail Operations and:

  • Have 6-9 years of relevant progressively responsible experience in food management.
  • Have a Bachelor’s Degree in Business, Commerce, or Marketing (a combination of relevant education and experience may be considered).
  • Have a strong understanding of Fresh Food departments, particularly meat, is considered an asset.

What we offer:

  • Competitive salaries, short-term incentives, a comprehensive benefits package, and an employer-contributed pension plan.
  • Encouragement to take advantage of learning opportunities to grow and develop as a Team Member. 
  • As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs [https://www.fcl.crs].

We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via fclhr@fcl.crs. All information received will be kept confidential.

If this opportunity speaks to you, we invite you to apply by July 24, 2026.

We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.

As this position is considered a position of trust and safety sensitive, you may be required to complete a Criminal Record Check, a Substance Test, and provide a Drivers Abstract in accordance with  FCL policies.

FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.

As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our work is guided by our values of integrity, excellence and responsibility and driven by our vision of building sustainable communities together. To learn more about who we are, visit www.fcl.crs [https://www.fcl.crs/].

About Co-op

Retail

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