Education: College/CEGEP. or equivalent experience. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Prepare budgets and monitor revenues and expenses. Enforce policies and procedures. Address customers' complaints or concerns. Establish work schedules. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Experience: 2 years to less than 3 years. Employment terms options: Day. Weekend.