guest service agent
Top Benefits
About the role
Education: No degree, certificate or diploma. Work setting: Hospitality industry. Hotel, motel, resort. Rural area. Campground workers. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Internet. Transportation/travel information: Own transportation. Public transportation is not available. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Dependability. Reliability. Employment terms options: Evening. Flexible hours. Morning. Experience: Experience an asset. Employment terms options: Day. Weekend. Other benefits: Free parking available. Learning/training paid by employer.