Education: Secondary (high) school graduation certificate. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Assist clients/guests with special needs. Co-ordinate, assign and review work. Hire and train staff in job duties, safety procedures and company policies. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Government programs: Recognized employer. Experience: 1 year to less than 2 years. Support for youths: Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth.