Elevate Your Career in Banff with BCP Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences. We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community. At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations. Join us and be part of a culture that values connection, adventure, and excellence. The Keg Steakhouse + Bar is looking for an experienced Assistant General Manager to support the leadership of a high-performing restaurant. Known for our warm service, quality-driven culture, and strong team environment, we are seeking a leader who takes pride in delivering memorable guest experiences while developing a passionate and engaged team. In this role, you will partner closely with the General Manager to lead daily operations with a hands-on, service-first approach - supporting your team on the floor, strengthening performance, and ensuring every guest leaves feeling well taken care of. What You’ll Do Operations & Guest Experience Support day-to-day operations across the restaurant, lounge, and events to ensure consistency and excellence Be a visible, engaged leader on the floor—connecting with guests and supporting the team during service Champion a culture of genuine hospitality, attention to detail, and high service standards Respond to guest feedback with professionalism and care to ensure a strong, lasting impression Maintain a polished, organized, and efficient operation during all service periods Leadership & Team Development Recruit, hire, and develop a strong, service-focused team Provide ongoing coaching and mentorship to supervisors and front-line leaders Lead by example—demonstrating professionalism, accountability, and a commitment to excellence Foster a positive, respectful, and team-oriented work environment Support performance management through consistent feedback, recognition, and development Financial & Operational Focus Support labour management, inventory, and cost control practices Contribute to achieving sales and profitability targets through strong execution Ensure operational standards and systems are consistently followed Assist with scheduling, forecasting, and day-to-day administrative responsibilities Safety & Collaboration Maintain a safe, compliant, and respectful workplace Partner with HR and Payroll to support onboarding and employee administration Collaborate with kitchen and support teams to ensure a seamless dining experience What You Bring 3+ years of leadership experience in a full-service restaurant environment A genuine passion for hospitality and delivering exceptional guest experiences Proven ability to lead and develop teams in a high-volume setting Strong understanding of restaurant operations, including labour and cost controls Excellent communication and interpersonal skills Calm, confident problem-solving and decision-making ability A positive, team-first mindset with high attention to detail At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in the Bow Valley. Here are some highlights of what our team members enjoy: Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents. Opportunity to invest in our Employee Share Ownership Program. Food and beverage discounts at all BLC restaurants and cafes. Health and wellbeing programs, including free yoga, complimentary canoe passes, discounted ski passes, golf membership and fitness club memberships. Discounts on spa services, movie passes, and rental/retail goods. Participation in Leadership Days for ongoing professional development. Experience our hotels firsthand through our Complimentary Hotel Stays Program. A complete list of employee benefits are listed here. If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits. BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521. Please note: Only candidates selected for further consideration will be contacted.