Overview

Languages

Bilingual

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Investigate complaints and claims Resolve complaints and claims Take, cancel and change room reservations Provide information on hotel facilities and services Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Contact customers to deliver requested wakeup calls Provide customer service

Benefits

Health benefits

Disability benefits Health care plan Paramedical services coverage

Financial benefits

Group insurance benefits Life insurance Night shift premium Pension plan Registered Retirement Savings Plan (RRSP)

Long term benefits

Long-term care insurance

Other Benefits

Deferred Profit Sharing Plan (DPSP) Free parking available Learning/training paid by employer Paid time off (volunteering or personal days) Wellness program