assistant manager - retail
Toronto, ON
CA$64,000 - CA$66,000/yearly
Permanent employment Full time
Top Benefits
Dental care
Extended health care
Life insurance
About the role
Job Overview We are seeking a dynamic and experienced Assistant Outlet Manager to support the daily operations of our restaurant/in-room dining and mini bar operations. The ideal candidate will possess strong leadership skills, a passion for food service, and a commitment to delivering exceptional customer experiences. This role offers an opportunity to develop managerial expertise within a fast-paced food industry environment, contributing to the success and growth of our establishment.
Duties
- Assist in supervising daily food and beverage operations, ensuring smooth service flow and adherence to quality standards
- Support food preparation and cooking processes, maintaining high food safety and hygiene standards
- Oversee POS transactions using Micros POS systems, ensuring accurate cash handling and billing procedures
- Manage team members by supervising staff, providing training, and conducting interviewing for new hires
- Ensure excellent customer service by addressing guest concerns promptly and professionally
- Monitor food handling practices, ensuring compliance with health regulations and safety protocols
- Assist in inventory management, ordering supplies, and maintaining cleanliness of kitchen and dining areas
- Support restaurant management in implementing policies, promotions, and service standards
Requirements
- Proven experience in food service or restaurant management, with a background in hospitality or hotel experience preferred
- Strong leadership skills with previous supervising or team management experience
- Knowledge of food preparation, cooking techniques, and food safety standards
- Familiarity with Micros POS systems and cash handling procedures
- Excellent customer service skills with the ability to handle challenging situations gracefully
- Experience in interviewing and training staff members
- Background in food industry roles such as serving, barista experience, or kitchen work is advantageous
- Ability to work effectively under pressure in a fast-paced environment
- Strong communication skills and a professional demeanor
This position is ideal for individuals passionate about the food industry who are eager to grow their managerial expertise while delivering outstanding guest experiences.
Pay: $64,000.00-$66,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person