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InterContinental Toronto Centre logo

assistant manager - retail

Toronto, ON
CA$64,000 - CA$66,000/yearly
Permanent employment Full time

Top Benefits

Dental care
Extended health care
Life insurance

About the role

Job Overview We are seeking a dynamic and experienced Assistant Outlet Manager to support the daily operations of our restaurant/in-room dining and mini bar operations. The ideal candidate will possess strong leadership skills, a passion for food service, and a commitment to delivering exceptional customer experiences. This role offers an opportunity to develop managerial expertise within a fast-paced food industry environment, contributing to the success and growth of our establishment.

Duties

  • Assist in supervising daily food and beverage operations, ensuring smooth service flow and adherence to quality standards
  • Support food preparation and cooking processes, maintaining high food safety and hygiene standards
  • Oversee POS transactions using Micros POS systems, ensuring accurate cash handling and billing procedures
  • Manage team members by supervising staff, providing training, and conducting interviewing for new hires
  • Ensure excellent customer service by addressing guest concerns promptly and professionally
  • Monitor food handling practices, ensuring compliance with health regulations and safety protocols
  • Assist in inventory management, ordering supplies, and maintaining cleanliness of kitchen and dining areas
  • Support restaurant management in implementing policies, promotions, and service standards

Requirements

  • Proven experience in food service or restaurant management, with a background in hospitality or hotel experience preferred
  • Strong leadership skills with previous supervising or team management experience
  • Knowledge of food preparation, cooking techniques, and food safety standards
  • Familiarity with Micros POS systems and cash handling procedures
  • Excellent customer service skills with the ability to handle challenging situations gracefully
  • Experience in interviewing and training staff members
  • Background in food industry roles such as serving, barista experience, or kitchen work is advantageous
  • Ability to work effectively under pressure in a fast-paced environment
  • Strong communication skills and a professional demeanor

This position is ideal for individuals passionate about the food industry who are eager to grow their managerial expertise while delivering outstanding guest experiences.

Pay: $64,000.00-$66,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Work Location: In person

About InterContinental Toronto Centre

Hospitality