Civic Hotel, Autograph Collection, is a bold, independent boutique hotel in the heart of Surrey City Centre, steps from Surrey Central SkyTrain. Inspired by BC’s artistry, culture and flavours, Civic brings a distinct hospitality experience to travellers, locals and the community around us.

We are looking for people who care about great service, take pride in the details, and enjoy being part of a busy, guest-focused team.

Who You Are

• You care about creating a warm, seamless guest experience
• You take pride in great hospitality, and the small details that make a stay memorable
• You are a team player, enjoy collaborating with colleagues, and bring a positive, professional attitude to the team
• You can multitask and enjoy a fast-paced environment
• You are authentic, brave, accountable and detail-oriented

Why Join Our Team?

• Competitive wages
• Generous hotel and dining discounts at thousands of Marriott properties worldwide
• Career advancement with the hotel and our diverse group of companies
• Extended Health and Dental coverage
• Health Care Spending Account
• Wellness Spending Account
• Convenient location steps from Surrey Central SkyTrain Station
• Company events, including our annual Holiday Party

Apply now to discover your next career move!

Role Summary

Reporting to the Security Supervisor, this role will be responsible for the safety and security of staff, guests, property and equipment at 3 Civic Plaza/Civic Hotel - Autograph Collection

Key Accountabilities

Provide excellent service to guests, residents, employees and the general public

Maintain safety and protect the facility and property from any real or perceived threats

Proactively patrol and monitor the property to prevent fire, theft, and vandalism

Monitor all access points and provide access as needed

Assist the public, contractors and others in accessing the facility

Conduct routine visual inspections of the building (maintenance issues, repairs, etc)

Respond to all building/hotel emergencies, including guest and facility related emergencies

Assist with the emergency procedures, including fire alarms, evacuation or lockdown

Complete Incident Reports and Administrative duties as required

Perform other related duties as required

Education and Experience

Valid BC Security Worker License

Occupational First Aid Level 1

Minimum of 3 years’ experience in a similar role in the Hotel, Residential or customer service industry

Skills and Abilities

Mentally and physically able to deal with assigned tasks

Physically able to withstand extensive periods of walking, sitting, and standing

Ability to work day, afternoon and overnight shifts as required

Ability to work independently with minimal supervision as well as part of a team

Knowledge of CCTV and access control systems

Excellent Service attitude, Communication and conflict resolution skills

Fluent in English with additional language(s) an asset.

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