Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: Urban area. Tasks: Evaluate daily operations . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations. Recruit staff. Set staff work schedules. Train staff. Determine type of services to be offered and implement operational procedures. Negotiate arrangements with suppliers for food and other supplies. Negotiate with clients for catering or use of facilities. Address customers' complaints or concerns. Supervision: 1 to 2 people. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Combination of sitting, standing, walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. Morning. Day. Weekend. Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .