Job description: COMPANY DESCRIPTION: The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls. Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled. We are currently seeking a Sous Chef for morning and evening operations who is creative, results-driven, and passionate about excellence to help lead our culinary team. The successful candidate will report to the Executive Chef and assist in overseeing and managing daily culinary operations across both morning and evening service periods. Responsibilities and essential job functions include but are not limited to the following: Supervising the production, operational and sanitation aspects of all culinary and stewarding operations for the kitchen operations. Coordinating activities of cooks and workers engaged in food preparation. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all banquet operations and preparation when required Assisting in the recruiting, training, coaching and the development of the culinary team. Participating in the employee performance appraisal process, providing feedback as needed. Providing services that are above and beyond for customer satisfaction and retention. Interacting with guests to obtain feedback on product quality and service levels. Empowering employees to provide excellent customer service Ensuring culinary Sheraton brand standards and responsibilities are met. Maintaining, implementing policies and procedures. Purchasing, receiving and storage of all food items. Managing food costs through waste management, portion control and ordering. Ensuring high level of food quality and consistency through training and direction to kitchen associates. Maintaining exceptional levels of guest service. Working within budgeted guidelines in relation to Food and Payroll. Conducting daily pre shift meetings according to Sheraton brand standards. Complying with hotel security, fire regulations and all health and safety legislation Job Requirements: College Degree or certification in culinary field/hospitality field preferred. Minimum of 2 years Kitchen Supervisory experience required in kitchen operations. Minimum of 5 years cooking experience. Previous working experience in a unionized environment preferred. Red Seal certification preferred. Advanced food safety certified with knowledge of OHSA The successful candidate is expected to be a leader in demonstrating service behaviors consistent with the Sheraton standards Outstanding attention to detail – both personal grooming/appearance and properly identifying guests needs, demeanor, and level of required service attention. Read, write and speak and understand English. Skilled in the use of computers and software programs such as excel and MS office. Must be able to work any day of the week and any shift, including holidays and weekends Why Work For Canadian Niagara Hotels? No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization. Benefits We Offer Our Associates: Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits. Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties. Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name. Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario. Convenient Parking - Complimentary or reduced-rate parking, based on the specific location. Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance. This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us! https://canadianniagarahotelscareers.ca/ Follow Canadian Niagara Hotels on Social Media #TEAMCNH Placement within the hiring range is based on skills, experience and accomplishments in comparable roles We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy We thank all applicants for their interest, however, only those selected for an interview will be contacted We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.