Education: College/CEGEP. or equivalent experience. Tasks: Determine type of services to be offered and implement operational procedures. Ensure health and safety regulations are followed. Negotiate arrangements with suppliers for food and other supplies. Address customers' complaints or concerns. Provide customer service. Plan, organize, direct, control and evaluate daily operations. Personal suitability: Accurate. Client focus. Dependability. Flexibility. Organized. Reliability. Team player. Experience: 1 year to less than 2 years.