Education: No degree, certificate or diploma. Work setting: Hotel, motel, resort. Tasks: Address customers' complaints or concerns. Assist clients/guests with special needs. Attend to baggage problems. Attend to group arrivals and departures. Escort incoming guests to their rooms. Handle luggage for hotel guests. Maintain luggage storage area. Provide information regarding features of rooms, service of hotel and points of interest. Receive and deliver items and messages for guests. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Bending, crouching, kneeling. Handling heavy loads. Physically demanding. Standing for extended periods. Walking. Work under pressure. Weight handling: Up to 23 kg (50 lbs). Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Team player. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Early morning. Evening. Flexible hours. Morning. Night. On call. Experience: Experience an asset. Employment terms options: Day. Weekend. Overtime available. Financial benefits: Night shift premium. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. On-site recreation and activities. Paid time off (volunteering or personal days).