Education: College/CEGEP. Budgetary responsibility: 0 - $100,000. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct training sessions. Perform front desk duties. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Manage events. Organize and maintain inventory. Supervision: 3-4 people. Computer and technology knowledge: MS Office. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Team player. Employment terms options: Evening. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. On call. Day. Weekend.