Education: Secondary (high) school graduation certificate. Tasks: Evaluate daily operations . Monitor revenues to determine labour cost . Monitor staff performance . Recruit staff. Supervise staff. Negotiate with clients for catering or use of facilities. Address customers' complaints or concerns. Provide customer service. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Personal suitability: Team player. Ability to multitask. Experience: 3 years to less than 5 years.