If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a permanent full-time Food & Beverage Coordinator to join our Faubourg du Mascaret team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Every other weekend off;
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Provide leadership and daily coordination of dining room staff to ensure professional service, including during special events.
• Support recruitment, onboarding, training, and coaching of dining staff.
• Perform Server duties as needed and assist with food preparation and service delivery.
• Foster a culture of continuous quality improvement and compliance with policies and regulations.
• Assist with catering services for internal and external functions.
• Manage meal/beverage billing, client menus, diet slips, and meal count sheets.
• Coordinate table reservations and event space bookings in collaboration with reception and management.
• Maintain safety and sanitation standards in all dining areas.
• Build and maintain positive relationships with residents and families to meet individual needs and resolve concerns.
• Supervise workflow related to meal production, presentation, service, and clean-up.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High School Diploma or equivalent education, strong preference to those with post-secondary education in a related field;
• Advanced proficiency in both French and English required;
• Minimum 2-3 years’ experience in the food and beverage service industry;
• Minimum three years’ experience in the food and beverage service industry
• Previous experience in working with the elderly in long-term care or a seniors independent living environment an asset;
• Previous supervisory experience an asset;
• Availability to work Monday–Friday from 10:30 AM to 6:30 PM, with a requirement to work every second weekend;
• Personal computer skills in the use of related software applications;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.