Assistant Lounge Manager, Air Canada
Top Benefits
About the role
Now, If You Were To Come On Board As An Assistant Lounge Manager, We’d Ask You To Do The Following For Us
Manage the daily operations of the Air Canada lounges. Coordinate staff schedules within the unit to ensure adequate coverage to meet expectations. Manage costs in order to stay within the unit’s budget. Respond to requests, resolve complaints, and address customer concerns. Monitor the unit’s compliance with quality assurance and health and safety policies, and implement any necessary corrective measures. Manage, coach, and develop unit staff to achieve unit and team objectives.
Role
Think you have what it takes to be our Assistant Lounge Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
Relevant experience of 3 years in the food service or hospitality industry. Experience in management, supervision, coaching, and staff development. Strong interpersonal and customer service skills. Excellent written and verbal communication skills. Proven organizational, time management, and leadership skills. Excellent communication skills (verbal and written) in both French and English. Proficiency in English is required to communicate daily with head office, partners, assigned suppliers at a national level, as well as sponsors.
What’s in it for you?
Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies. The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
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Assistant Lounge Manager, Air Canada
Top Benefits
About the role
Now, If You Were To Come On Board As An Assistant Lounge Manager, We’d Ask You To Do The Following For Us
Manage the daily operations of the Air Canada lounges. Coordinate staff schedules within the unit to ensure adequate coverage to meet expectations. Manage costs in order to stay within the unit’s budget. Respond to requests, resolve complaints, and address customer concerns. Monitor the unit’s compliance with quality assurance and health and safety policies, and implement any necessary corrective measures. Manage, coach, and develop unit staff to achieve unit and team objectives.
Role
Think you have what it takes to be our Assistant Lounge Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
Relevant experience of 3 years in the food service or hospitality industry. Experience in management, supervision, coaching, and staff development. Strong interpersonal and customer service skills. Excellent written and verbal communication skills. Proven organizational, time management, and leadership skills. Excellent communication skills (verbal and written) in both French and English. Proficiency in English is required to communicate daily with head office, partners, assigned suppliers at a national level, as well as sponsors.
What’s in it for you?
Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies. The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.