We are seeking a friendly, professional, and energetic Valet / Bellperson to join our hospitality team in Whistler. This guest-facing role is ideal for someone who enjoys providing exceptional customer service and creating memorable guest experiences in a fast-paced resort environment.

JOB DESCRIPTION

The function of a Valet at the Pan Pacific Whistler is to work closely with the Front Desk Staff, Management and other hotel departments in providing guest assistance with luggage, transportation and miscellaneous needs. Often the first and last person a guest sees while staying at the hotel is the Valet. The care and attention that goes with this position is crucial to the success of a hotel as they convey a critical message to the guests about the property’s commitment to service.

KEY RESPONSIBILITIES

• Greet guests in a friendly manner and offer assistance with luggage
• Operate the courtesy shuttle
• Park guest’s vehicle
• Baggage handling
• Bring luggage to room and show guests the room amenities
• Set up and break down of meeting rooms
• Communicate with other departments in a friendly and professional manner
• Be aware of local attractions and restaurants and make recommendations to guests
• Accurately communicate with other shifts regarding issues arising from day to day operations
• Other duties as required