Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Supervise staff. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Screening questions: Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years.