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Delivery Ski Technician

If you are interested in more than 1 position, please only apply through 1 position link, and mention in the comment box which other roles you are interested in* Please do not use AI to write your application, be yourself!*

Delivery Ski Technician

Position Summary

Black Tie Ski Rentals is seeking outgoing and energetic individuals who share our love of the mountains. Our ideal candidates excel in a team environment, are self-motivated and are passionate about providing impeccable customer service.

The Ski Rental Delivery Technician (aka “Ski Tech”) is responsible for providing excellent customer service to customers by delivering equipment, providing a personalized and custom fitting, offering support services, and picking up the guest’s equipment when they are done renting. The Ski Tech is the brand ambassador for Black Tie and is responsible for not only delivering the best equipment but also delivering the Black Tie vibe. The Ski Tech will leave a lasting impression on each and every guest we work with.

We provide an upbeat, fun, and collaborative environment. If you are hoping to be a part of a growing business where you are able to strengthen your communication and customer service skills alongside a committed team, then this is the opportunity for you!

Job Responsibilities

Deliver and fit customers with ski/snowboard equipment at customer’s lodging. Provide clear communication to guests about Black Tie services and equipment. Pack equipment for deliveries, load vans, and collect equipment from guests at the end of their stay. Perform slopeside equipment swap-outs (if necessary) and assist guests when needed. Inspect equipment upon return to determine tuning needs. Involvement in all equipment upkeep, including in-house tuning and maintenance. Maintain up-to-date product knowledge on equipment. Conduct routine testing of equipment. Act as a respectful and professional representative of Black Tie within the community when on the roads and when interacting with hotel staff and local partners. Maintain the cleanliness and organization of vehicles and manage vehicle inventory. Be proactive and take ownership of situations while anticipating and responding to guest needs and requests. Have a team-player, self-starting mentality and promote these shared values along-side your fellow employees. Communicate effectively with Manager on Duty and the Office throughout shifts to ensure both the Tech’s individual delivery line-up and collective team tasks are being accomplished. Actively demonstrate a clear focus on safety for yourself, your co-workers and our guests, whether working with equipment and vehicles, or double-checking guest ski/boot fittings.

Job Requirements

Ability to multitask and work in a fast-paced environment Able to lift up to 50 lbs. repeatedly for long periods of time (i.e. rental equipment). Must be able to stand and walk almost continually during your shift. Able to work a flexible schedule including nights, weekends, and holidays throughout the winter season. Have a valid driver’s license and clean driving record, and a commitment to maintaining that during the winter season. Occasionally required to climb or balance, shovel, and operate small tools or tuning equipment. Ski/Snowboard equipment experience is preferred, but not required.

Compensation

Hourly rate plus tips Pay Frequency: Biweekly

Perks & Benefits

Employee discount and pro deals on equipment Flexible schedule Opportunity to ski/ride most days of the week Limited staff housing available

If you’re passionate about skiing or snowboarding and enjoy sharing that passion with guests of our mountain community, this could be a great opportunity for you. If you are interested in joining our team, please use the below form to send us your resume and references.

Please note: For the right candidate, there may be the opportunity to split this role with the Junior Ski Tuner role and be cross trained in both.

APPLY NOW

Apply now for any one of the positions above. We're excited to start the conversation and see how you can help us grow!

if you simply want more information, please don't hesitate to contact us through the form.

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