Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Staff accommodation provided Room and board provided Hotel, motel, resort Remote location Relocation costs not covered by employer Willing to relocate

Responsibilities

Tasks

Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Exchange foreign currency Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Perform light housekeeping and cleaning duties Provide customer service

Experience and specialization

Computer and technology knowledge

Word processing software Central reservation system (CRS) Spreadsheet Internet MS Excel Social Media Microsoft Publisher

Additional information

Transportation/travel information

Travel expenses not paid by employer Public transportation is available

Work conditions and physical capabilities

Attention to detail Fast-paced environment Standing for extended periods Work under pressure

Personal suitability

Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player

Benefits

Financial benefits

Bonus

Other Benefits

Free parking available On-site housing options Other benefits