Education: College/CEGEP. or equivalent experience. Work site environment: Noisy. Wet/damp. Hot. Work setting: Cafeteria. Food service establishment. Various locations. On-site customer service. Fast food outlet or concession. Catering firm. Convention centre. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Hire food service staff. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Prepare and submit reports. Must have knowledge of the establishment's culinary genres. Supervise and check assembly of trays. Supervise and check delivery of food trolleys. Establish work schedules. Supervision: 1 to 2 people. 3-4 people. 5-10 people. 11-15 people. Food and beverage servers. Food service counter attendants and food preparers. 16-20 people. Working groups. Staff in various areas of responsibility. More than 20 people. Certificates, licences, memberships, and courses : Safe Food Handling certificate. Serving It Right Certificate. Product inspection experience: Alcoholic beverages. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Physically demanding. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Morning. Night. On call. Day. Weekend. Overtime available. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Other benefits: Other benefits. Wellness program. Support for persons with disabilities: Provides visual accessibility accommodations (for example: braille, screen readers, etc.). Participates in a government or community program or initiative that supports persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Participates in a government or community program or initiative that supports mature workers . Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.