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Best Western Cowichan Valley Inn logo

hotel manager

Duncan, British Columbia, Canada
Entry Level
Full-Time

Top Benefits

Relocation costs covered by employer

About the role

Overview

Languages

English

Education

College/CEGEP or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Relocation costs covered by employer Hotel, motel, resort

Budgetary responsibility

$1,500,001 - $4,000,000

Responsibilities

Tasks

Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Conduct training sessions Perform front desk duties Prepare budgets and monitor revenues and expenses Prepare marketing plans Implement marketing activities Arrange for and oversee maintenance activities Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Develop and implement business plans Establish work schedules Manage events Organize and maintain inventory Participate in marketing plans and implementation Negotiate with clients for catering or use of facilities Enforce provincial/territorial liquor legislation and regulations Ensure health and safety regulations are followed Cost products and services Balance cash and complete balance sheets, cash reports and related forms Provide customer service Negotiate arrangements with suppliers for food and other supplies Determine type of services to be offered and implement operational procedures Plan, organize, direct, control and evaluate daily operations

Supervision

More than 20 people

Additional information

Work conditions and physical capabilities

Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods Large workload Repetitive tasks Handling heavy loads Physically demanding

Personal suitability

Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player Accurate Dependability Reliability Organized

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

Does not require Canadian work experience

Support for youths

Offers on-the-job training tailored to youth

Supports for visible minorities

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

About Best Western Cowichan Valley Inn

Hospitality