Education: No degree, certificate or diploma. Work setting: Coffee shop. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Must have knowledge of the establishment's culinary genres. Supervise and check delivery of food trolleys. Supervision: 5-10 people. Food and beverage servers. Food service counter attendants and food preparers. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Standing for extended periods. Bending, crouching, kneeling. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Dependability. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Morning. Day. Weekend. Financial benefits: Gratuities. Other benefits: Free parking available. Other benefits. Variable or compressed work week.