front desk supervisor
About the role
Overview
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hotel, motel, resort
Responsibilities
Tasks
Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Requisition materials and supplies
Supervision
3-4 people
Experience and specialization
Computer and technology knowledge
MS Outlook
Additional information
Work conditions and physical capabilities
Attention to detail Standing for extended periods Work under pressure
Personal suitability
Client focus Excellent oral communication Interpersonal awareness Organized Team player