Education: Other trades certificate or diploma. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Organize and maintain inventory. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Large workload. Screening questions: Are you authorized to work in Canada?. Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you willing to relocate for this position?. Do you have experience working in this field?. Do you live near the job location?. Do you meet the language requirements listed in the job posting?. Employment terms options: Early morning. Evening. Shift. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. Night. On call. Day. Weekend. Overtime required. Financial benefits: As per collective agreement.